Rochelle Grayson

Yesterday, I read a great post by Alex Samuel, “Even in a virtual world, where you live still matters“. Her thoughts were incredibly apropos because recently, I’ve been stewing about what the city of Vancouver has to offer business people like myself. As I stated almost two years ago, Vancouver has the potential to truly become a global business centre. I’m sitting on several municipal, regional, and industry Boards to play my part and what I hear over and over again  is that Vancouver lacks the senior management talent and financing/investment ecosystems to reach its full potential. And, I couldn’t agree more!

I’m often referred to as one the “Exotic Birds” here in Vancouver. (I’m not sure if that’s a good thing or not. ) I have lots of senior management, operations, finance and investment experience and the city would like to court more people like me. So, why aren’t there more people like me in Vancouver? Well, based on my experience, I think there needs to be a realignment of what it “costs” to be a global business player.

Recently, I’ve been approached by several local companies and organizations to join their teams, and while the opportunities have been very exciting, the conversations have come to a screeching halt (a little exaggerated) once dollars start being discussed. Now, I do understand that Vancouver isn’t NY, San Francisco or Toronto, but why am I consistently presented with compensation packages that equate to what I earned 10 years ago?! (And, this is not to point the finger at any one Vancouver company; this has happened numerous times.) At the same time, I’m being heavily courted by companies in other cities that are offering packages that are 2-3 times higher.

I really want to stay in Vancouver! But, as a business person, I am trained to balance opportunities with maximizing revenues. And, that’s exactly what these companies want me to do, once hired. So, why would I act any differently when it comes to my own earning potential. Now, I am not completely mercenary. (Frankly, if I were, I would be much richer and definitely NOT living in Vancouver.)

So, where does that leave us… well, I would like to see a shift in valuing those very skills that seem to be lacking here.  Right now, we aren’t raising the bar to make Vancouver business opportunities attractive on a global scale! (To this point, I have spoken with at least a dozen phenomenal/qualified/ambitious colleagues in the past two weeks and we all joke that we’ll meet at YVR on our way to companies that do value us.)

Vancouver did a fabulous job raising the bar for the Olympics and for two weeks it truly felt like a global city! Now, we need to take that same energy and investment to make it become a world-class business environment! I’m not leaving, yet…but, I am putting the city on notice!

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I just read this interesting MediaPost article about consumer trends for consumer packaged goods and wondered how these food trends translate to the games space?

Trust
Players are looking for game publishers they can trust! Of course, they can always go with the tried-and-true, but they may also be open to trying out new publishers and indie games, especially if the price is right! For existing big players, now is the time to solidify your relationship with your dedicated and hard core fans. Find ways to make them feel like a VIP. And, for indie developers, now is the time to launch those innovative games at the right price…which brings me to the next point…

Control
As the MediaPost article states,”People are continuing — and in some cases, intensifying — their efforts to save money and cut costs.” Players are looking much more closely at getting the biggest bang for their buck. So, it’s up to game developers and publishers to deliver this promise! Find ways for your players to feel like they’re getting a true bargain!

Simplicity
As part of the trend to control costs, people are looking to simplify their lives. This recession may, in fact, provide a great opportunity for online and mobile games. These games can be much simpler (and cheaper to develop) than their console counterparts. They are also much easier to distribute and deliver. There you have it, simplicity in game development, game-play, as well as delivery. Who’da thunk?! Start thinking about what you can do in these markets. If you don’t, you risk the chance of losing traction in players’ minds, especially in some of these emerging (North American ) markets.

Playfulness
Do not focus on simplicity at the cost of game-play! Players still want compelling and fun games! As the MediaPost article states, “People are looking to up the fun factor in their lives”. So, give them more fun! And, be creative in how you increase the fun factor! It can’t simply be more of the same. Playfulness should include finding fun and entertaining things in unexpected ways. Right now, creativity is more than King, it’s God!

Trading down, up and over
To make every dollar go further, players are accepting trade-offs. Whether it’s “tricking” themselves into thinking that spending smaller amounts makes a purchase more attractive or just realizing that they really don’t need to buy only AAA titles, players are now exploring and willing to try out new (and cheaper) titles. Make it worth their while to try your game and surprise them! If you do want them to pay more for your game, make sure there is a premium experience to go along with the premium price tag!

If you can successfully translate the above trends into your game, you just might have a recession winner! No guarantees, but you’ll definitely be closer to aligning yourself with those consumer purchase behaviors we’re seeing at ALL levels.

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With the global financial markets in turmoil, valuations are on everyone’s mind these days: financial valuations, market caps, brand valuations, etc. Today, I read a great article about the burst of the “Brand Bubble” and the impact this will have on brand companies’ intangible assets. Brand valuation is a concept with broad corporate acceptance and many of us are quite familiar with it. However, I’d like to throw out a new valuation model called Social Capital Value Add (SCVA).

For the past month, I’ve been conversing with Michael Cayley about his new valuation model that goes beyond Brand Valuation and explores the value of Social Capital. There is a sociology truism that the strength of the network lies in its weakest ties. Corporations with consumer-facing brands need to start looking at, evaluating (hopefully, even financially valuing) and engaging with their Social Capital, especially as consumers become more powerful in the two-way Brand conversation.

We have not figured out all the exact details of the financial model for this new metric. But, I do know that a Social Capital Valuation Model will be important to the future growth of most companies and there are many companies already recognizing this, e.g. MTV, Dell, Procter & Gamble, Monster, Comcast, CNN and several others. I’m excited to be working with companies that recognize this fundamental shift in brand strategy and I’m also thrilled to be part of an emerging team of thought leaders figuring these issues out!

If you have any related thoughts, research or are simply interested in being part of this distributed, virtual think tank, do send me a note!

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Today, I read a great analysis of the Media industry by Paul Sweeting that rang so true! Here’s what Paul said:

On the Web, value is not created primarily by either content or distribution. Users create value out of content through the use of tools that enable them to do something with the content, whether it’s to move it, share it, reformat it, store it, discover it, mash it up or embed it. What the media companies most sorely lack is not sufficient content or adequate distribution but a workable mechanism for capturing a fair share of the value users are creating for themselves. Ultimately, media companies need to become not distributors or content owners but enablers.

At Donat Group, we often have this conversation with media clients — both large and small. It is always interesting to propose a scenario to them in which neither the content nor the distribution have significant value and to see where the conversation meanders. When we present our model of Audience Engagement Value, most clients are initially quite surprised. (I know this sounds like B-School/Corporate-speak, but bear with me ) What this all boils down to is the fact that today’s audiences (however you define “audiences”) want to do something with content — theirs, yours, it doesn’t really matter.

So, the real questions on the table are: What is that “something” you’re going to let them do?! And, is there perceived value to them in doing that?!

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I just read a very interesting analysis by Shelly Palmer about Margins vs. Ratings and the Future of TV. Shelly makes some great points and looks to the past to better understand the future. As a business person, I find such articles really thought-provoking because they provide an important reminder of the fine balance between business goals and creativity, especially as these pertain to entertainment.

Starting tomorrow, I will be holding several off-site strategic planning sessions for my company and I’m really looking forward to hearing the creative ideas from my staff! Clearly, I want to my company to succeed financially, and at the same time, I want to foster an environment of extreme creativity and exploration! It’s been proven time and time again that without a strong creative vision, a sustainable business model is hard to achieve.

So, it’s time for me to put the “how” aside for a few days and start thinking about the “implausible”! I once worked for a president, who asked us all to be BODACIOUS in our goals! I really like that word and I think I just might borrow it

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I’m exhausted! This past week, Vancouver hosted two of its largest digital media conferences, the Vancouver International Games Summit (VIGS) and the Vancouver International Digital Festival (VIDFEST), simultaneously!

I was very fortunate to connect with several bright, sharp and visionary people and am still digesting all the nuggets of wisdom that were doled out. It’s going to take a while before completely internalizing all that I heard.

I must admit that I am always most interested in the question of “What’s happening with ‘Business’?” All I can say is the only consistent answer I heard was: Change! Awesome!! Changing business models mean lots of new opportunities and challenges, and, of course, lots of uncertainty! I thrive in uncertainty!

As a teaser, here are a few of the “nuggets” that have me stewing:

• Social Capital and its role in the Social Media Economy
• The Importance of Micro-transactions in Social Media Monetization
• The Importance of Social Experiences to ALL media businesses
• Synergizing the Mob
• New Leadership and Organizational Models
• Agile Business Planning

Unfortunately, I don’t have any concrete answers right now; lots more thinking to be done! If you’re interested in batting around some of these ideas with me, do send me a note!

In the meantime, I’ll try to catch up on my email backlog and recharge my battery before my week begins…and, for all my US colleagues and friends, have a great Memorial Day weekend!

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